GUEST SERVICES DIRECTORY

Welcome To Petit Crest Villas

Dear Owners and Special Guests,

Welcome to North Georgia’s premier mountain community, Big Canoe, where the mountains meet the sky! We are pleased to have you here at Petit Crest Villas in Big Canoe and will make every effort to see that the time you spend with us will become
a favorite vacation memory. In this directory you will find useful information about the resort and the area. We ask that you adhere to our rules as they were created to help us protect you and the property.

If you are interested in other area attractions, please stop by Villa 636 or call
(706) 268-3600.

Please note that Petit Crest Villas not only offers seasonal rentals, but is also a fully accredited timeshare resort affiliated with RCI, Interval International, and Blue Green Vacation Club. We are glad you are here! If we can do anything to make your stay more pleasant or if you have any special requests, please stop by Villa 636 and see us. We are here to better serve you.

Sincerely,
Resort Property Manager and Staff of Petit Crest Villas

PETIT CREST VILLAS
ANOTHER QUALITY RESORT MANAGED BY
RAL RESORT PROPERTY MANAGEMENT, INC.

RAL Resort Property Management is dedicated to making your vacation experience a memorable one. Please contact the Front Desk in Villa 636, 706-268-3600 with any special needs you may require during your stay. We will do our best to accommodate you. For rental information please call the Front Desk, Villa 636.

The website: www.ralresorts.com is available as a 24-hour information center.

FRONT DESK INFORMATION

FRONT DESK HOURS
Monday - Saturday 9:00AM to 5:00PM.
Closed between 12:00PM and 1:00PM for lunch. For urgent matters after hours, please contact 706-268-3600. In case of medical or fire emergency, call 911.

CHECK-OUT / CHECK-IN
Check-out time is 10:00AM. If departing prior to 9:00AM, please lock your Villa and drop keys in lockbox at Villa 636. Check-in time is 4:00PM for owners, exchanges, and renters.

RESORT PROPERTY MANAGER / FRONT DESK MANAGER
Dial 706-268-3600

FAX SERVICES
Our FAX number is 706-268-3710. Charges: Receiving - $1.00 per page. Sending - $2.00 for the first page, $1.00 each additional page.

Overseas charges - $3.00 for the first page, $1.00 each additional page. Copies are available for 25¢ each.

RENTAL RATES
All Villas are two bedrooms / two baths with a loft, and sleep eight. Queen bed in master bedroom with private bath and balcony; second bedroom has two twin beds; loft has two twin beds; queen sleeper in great room area. All linens are furnished; full kitchen with washer/dryer. Two night minimum available, reserve two weeks prior to arrival date. Weekly rates run from Friday to Friday. Highest seasonal rates apply for holidays. Contact Villa 636 for more details.

Rental rates are as follows:

AMENITIES
While the Petit Crest Villas have no amenities of their own, we are glad that Big Canoe allows our owners and guests to use theirs! We regret we cannot provide free access to all the amenities; however, our guests and owners have special weekly rates. The Weekly Timeshare Amenity Package is available for purchase at the Golf Shop, the Fitness Center or at the Tennis Shop.

PETS
NO PETS are allowed. We know your pets are part of your family. We hope you understand that we are a no pet property. Please call 706-268-3600 for a list of nearby kennels. A $100.00 per day minimum fine will be levied to cover costs.

NO SMOKING
NO SMOKING allowed inside any of the Villas.

PARKING
We have only two (2) parking spaces available per Villa. Call Villa 636 (706-268-3600) for off-site parking instructions. Your Vehicle may be towed or ticketed without notice if you are parked in other than your assigned space. Parking Passes are issued for each Vehicle with a confirmed reservation. The passes must remain on the dashboard of your vehicle at all times while on Petit Crest Property. The code assigned on your parking pass must be used to gain access and departure. U-Hauls, Motor Homes, Motorcycles, Campers, Boats, TransVans, or ATV’s are NOT allowed on the property. Please call the Front Desk at 706-268-3600, for parking instructions.

OUTGOING CALLS

VILLA TO VILLA: Dial the complete 10 digit number
LOCAL CALLS: Dial the complete 10 digit number
LONG DISTANCE: Telephones are blocked, use your credit card or calling card
INTERNATIONAL: Telephones are blocked, use your credit card or calling card
TOLL FREE: Dial “1” then number
COLLECT CALLS: Dial 0 + Area Code + Number
CALLING CARDS: Follow the instuctions on your card
DIRECTORY ASSISTANCE: 1-800-FREE411 (1-800-373-3411)

INCOMING CALLS

Incoming calls may be dialed directly into your Villa by giving the outside caller the number.

Big Canoe is included in the Atlanta calling area, so just dial all ten digits. Calls to Jasper 706 area code are toll-free, but calls to Dawsonville & Dahlonega are long distance toll calls.

Georgia 511 is a free phone service, hosted by the Georgia Department of Transportation, that provides real-time traffic and travel information 24 hours a day, seven days a week. The service provides information for all state routes and
interstates and give estimated travel times in metro Atlanta. Callers can speak to live
operators to report incidents or request assistance, or connect to other services such
as transit partners, airports, tourism information and 511 systems in neighboring
states, by simply dialing 511. This service is also available online at www.ga511.org

WI FI
Wi Fi is available in your Villa. To access Wi Fi, go to view available network on your computer and select Petit Crest Villas.Meraki. If you would like use the dial-up connection for internet access in your Villa, you will have to plug directly into the phone line in the kitchen. You will need an internet access phone number that your internet provider can give you – we are toll-free into the Atlanta calling area, so any 678, 404, or 770 prefix with all ten digits will work – it is not necessary to dial a 1.

You can also access the Wi Fi network in or around Villa 636. The Fitness Center has
a computer and wi-fi connection w/DSL that can be used free of charge.